A wide selection of women's shoes. Shoes for every season and for every purpose. What's more comfortable when you always have the right shoe in the right situation. Find shoes that suit the situation and style from our versatile selection. Simpsetti Suits you!
In the men's shoe selection, the brands are represented in a very versatile way. In our wide selection, everyone is guaranteed to find the right shoes for the right place. You only need to reserve a moment and see what we have to offer you. Shoes for everyone, for every season and purpose. Simpsetti Suits you!
The purchase of children's shoes usually starts with first-step shoes, and then progresses from there as the child grows, according to shoes and needs. First-step shoes are an important first contact for a child with the world of shoes. The right shoe in the right place is important so that the feet are allowed to grow, feel good and the joy of moving stays with a tall, curious and playful child. Our selections include a nice wide selection of indoor and outdoor shoes for children, for each time of the year.
The selection of accessories includes gloves, socks, headwear and merino wool underwear for the whole family. Scarves and hats are the crowning glory of the outfit, and gloves and underwear serve as a means of protection against weather conditions.
Our bag and wallet selection has expanded and diversified. We have bags suitable for many purposes for women, men and children. Explore the selection and choose a bag or wallet that suits your needs and style.
Kuoma is a Finnish shoe manufacturer. High-quality materials and top design guarantee that Kuoma footwear fits every foot. Versatile features such as a spacious last, shock-absorbing sole and KVD adjustable inner volume give the feet an excellent fit. Kuoma shoes are manufactured in Etelä-Savo at the Kuomiokoski factory. Our selection includes Kuoma shoes for the whole family and for every season.
Yikes!! Ever-lovely and time-lasting Moomin products also in the selections. You can find big and small, socks, hats, bags, mugs, gloves, beanies and just about anything else. Choose your favorite character and you can always return to Moomin Valley in your thoughts.
Felt shoes are durable and first-class winter shoes for freezing weather. Selections of women's, men's and children's felt slippers. Order Finnish Lahtiset felt boots, Arctips felt boots or Kuoma Runo felt boots for yourself or as a gift. Finnish design and manufacturing quality. The sleeveless felt slippers are ideal for indoor use, keeping your toes warm from morning to night.
The most important feature of safety footwear is to protect the wearer. Professional footwear is designed for different conditions, needs and work tasks. Find work shoes that suit your needs.
Products are ordered in the online store by transferring them to the shopping cart and paying for the contents of the shopping cart in the online payment service. All customer information is treated confidentially. The contact information requested in connection with the order will not be used for anything other than the delivery of the order or for resolving any ambiguities in it, unless otherwise stated. When ordering from the online store, you are required to read and commit to the current terms of delivery.
ORDER AND PAYMENT CONFIRMATION
Once we have received your order, we will immediately send you an order confirmation email with your order details. Always check the contents of the order confirmation. If you have any questions, please contact our customer service immediately. Save the order confirmation if you need to contact customer service. When dealing with customer service, always have your order number available. Always check that the contents of the package match in the order confirmation with existing products. Once we have processed your order, you will receive a delivery confirmation email.
We also sell the same products in our store, in which case the packaging may not be original. To save the environment, we also use clean recycling boxes in our packaging. All prices and product information are non-binding. We reserve the right to make pricing and product information errors and, in case of possible delivery difficulties, to cancel and cancel the sale. In such undesirable situations, we are always in contact with the subscriber.
PAYMENT METHODS
The payment services are Paytrail and Payment to Store
PAYTRAIL
Payment options include invoice, installment, card payment and online bank payments.
Payment Service Provider Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to. Paytrail Plc Innova 2 Lutakonaukio 7 40100 Jyväskylä Business ID 21228397 paytrail.com/en/consumer/information-about-paying
KLARNA CHECKOUT
For refunds and other payment-related matters, please contact Klarna directly. If Klarna is selected as the payment method, we will notify Klarna of the refund or change of payment, which will process the refunds and refunds. When ordering with Klarna, the payment method and other information are an agreement between the customer and Klarna. We do not process customer payment information.
Checkout Finland & online payment by Klarna. Read more about Klarna terms & conditions here.
Klarna Bank AB (publ) Korkeavuorenkatu 34 00130 Helsinki, Suomi Y-tunnus/VAT numero: SE556737 -0431
PAYMENT TO THE STORE
Payment is made when picking up the order to the store (Kemijärvi or Salla). Card payment or cash.
DELIVERY METHODS AND COSTS
Shipping costs include shipping and packaging. In the shopping cart, we present the delivery costs primarily according to the delivery method in use. You can choose the option that best suits you from the delivery methods available at checkout, in connection with which the exact delivery cost is presented.
Delivery costs to Finland start from 5.90 euros/order.
Delivery period to Finland: If the products you ordered are in stock, the estimated For international deliveries, we charge delivery costs according to the country-specific price list. Delivery options are displayed at the ordering stage in the checkout section. Options come by address.delivery time is 2-4 working days.
Delivery period abroad: The delivery time for international deliveries depends on how fast the parcels move around the relevant countries. The only available payment method for overseas delivery is Klarna prepayment. If you have problems with the Klarna payment method, please contact customer service, it is also possible to use an invoice payment method with delivery after payment.
DELIVERY COSTS TO FINLAND
Schenker pick-up point You will receive your online store order at the DB Schenker pick-up point of your choice. Price: 5.90 €
PostNord MyPack delivery There are already more than 2,000 PostNord pick-up points in Finland, located in connection with K-Markets, S-Markets, R-kiosks and Lidl, among others. When the package is ready for pickup, you will receive an arrival notification via SMS or email or in the mobile app. The arrival notification includes instructions on how to pick up the package. Price: 6.90
Postal parcel You pick up your postal parcel from a network of more than 1400 service points, including post offices and parcel lockers. Price: 6.90 €
Posti's home parcel The shipment will be delivered to the recipient at the address indicated on the address card. Posti contacts the recipient twice to agree on a delivery time. The service includes one delivery attempt - if necessary, the shipment can be redelivered for a fee. Deliveries are made on weekdays. In larger cities, delivery is possible until 9 pm, in other areas shipments are delivered by 2 pm. The phone number is essential information to reach the recipient. If the recipient cannot be reached, a contact request will be left for him/her. If the recipient is not in contact, the shipment will be returned to the sender after 7 days. Price: 13.90 €
Matkahuolto Near package
For Near parcels, you can choose between Matkahuolto, Matkahuolto agent, K-Market, R-Kioski or other Matkahuolto parcel point. Price: 6.90 €
Pick-up during store opening hours 0 € Simpsetti Salla, Myllytie 2, 98900 Salla, Finland. Tel. 0400 305 448 Open Mon-Fri 10:00 - 17:00, Sat 10-13, Sun closed. Simpsetti Kemijärvi, Vapaudenkatu 4, 98100 Kemijärvi. Tel. 040 711 4994 Open Mon-Fri 10-17 Sat 10-13:30, Sun closed.
DELIVERY COSTS ABROAD
For international deliveries, we charge delivery costs according to the country-specific price list. Delivery options are displayed at the ordering stage in the checkout section. Options come by address.
Regional price lists charged by Posti for each country: Region 1: 20 e, Region 2: 33 e, Region 3: 40 e, Region 4: 45 e. Postal parcel to the Baltics: 20 e.
PostNord MyPack delivery abroad: Price group 1: 9,50 e, Price group 2: 13 e, Price group 3: 15,50 e, Price group 4: 20 e, Price group 5: 29 e.
RETURNS AND EXCHANGES
The consumer has the right to return unused products within fourteen (14) days of receiving the products, excluding the date of receipt. Customer returns are free in Finland. When returning products, please notify us in advance by email.
info@simpsetti.fi +358 (0)400 305 448
Returns and exchanges in Finland
Schenker pickup point package return: Return the shipment to the nearest DB Schenker pickup point using the same tracking number used to pick up the package. If the box/original waybill/label/address label is torn or destroyed: The consumer can take a well-packed shipment to a pick-up point and tell them that it is a DB Schenker return and show the shipment number on the original arrival notification sent as an SMS message when the package has arrived for collection.
Returning a Matkahuolto package: You can use the return code to return the parcel at all Matkahuolto service points, except for the parcel machines. Take the package to the counter and tell them the return ID 9560145. More information on extensive return practices is available on the Matkahuolto website.
PostNord MyPack package return: Return the package according to Matkahuolto's or Posti's return instructions, Matkahuolto's or Posti's return instructions.
Returning a postal parcel: By post as a customer return package, write the contract number 635363 and our address on top of the package: Simpsetti Myllytie 2 98900 Salla
Posti's detailed instructions for returns can be found at this link.
If you wish to make your return otherwise than according to the instructions in the return terms and instructions, be prepared to pay the return costs yourself. You can either pay the shipping costs directly to the delivery company at the time of your return, or if the shipment is paid by Simpsetti, we will deduct the return costs from the price of your return.
Returns can also be made by bringing the products directly to our store in Salla or Kemijärvi.
The returned product must be in the same condition as when it was received. We will refund the price of the product to the customer or the bank account provided by the customer without delay, but no later than within 10 days of receiving the return to us. When you use Klarna, we will forward the refund information to Klarna, who will process the refund. If the refund does not appear in your account within a reasonable time, please contact Klarna Customer Service directly.
If the returned product has been damaged by the customer, we will not refund the price of the product. We do not refund money for used products. When exchanging the product you have returned for a completely different product, a new order must be placed in the online store. If you would like to change the size of the product, please let us know by email so that we can reserve the right size for you to wait for your exchange. The first exchange of a product costing more than 50 euros for another size is free of charge and takes place with the cheapest delivery method (never as a Posti Home Package). If the product costs less than 50 euros or you want to change the size of the product a second time, please place a new order for it. Products from the same order must be returned in one package.If the entire order is returned, we will not refund the original delivery costs of the order. In this case, we will refund the price of the products minus the original delivery costs.
Non-redemption is not the same as a return or cancellation. For unclaimed packages for which no separate cancellation notice has been made, we will charge delivery and handling costs of 20 € for the return.
Returns and exchanges to abroad
The consumer pays for the cost of returning a product if the product was ordered abroad.
If the customer wishes to exchange a product for an entirely different product, you must place a new order online. We will refund the price of the returned product.
If you need help with your order, please contact customer service, we will be happy to help.
COMPLAINTS
If a product you have ordered is faulty, incorrect or damaged, please contact us
If the product is lost or damaged during transport or otherwise does not correspond to your order, you must report the error within 14 days in writing or by calling customer service. If the package is clearly damaged in transit, you must immediately file a complaint with the carrier of your chosen delivery method. By clicking the "Buy" button, you accept the general terms and conditions of the Simpsetti online store.
FORCE MAJEURE
We are not responsible for the obstruction, complication or delay of order delivery due to factors outside of our scope of influence, such as war, natural disaster, embargo, official decision, general disruption to traffic or equivalent event or action which complicates or obstructs our operations.
RESOLUTION OF DISPUTES
Finnish law will be applied to any disputes and differences of opinion arising from this remote sales agreement.
PERSONAL DATA
As controller of a personal data file, Jalan Oy is responsible for processing any personal data you provide. The data file is used only to maintain the customer relationship between Simpsetti and the customer. We will not disclose your information to external parties.
